Policies & Services

Policies & Services 2017-07-05T18:21:17-05:00

ATM’s:

ATM machines are located in the ticket gate gift shop, the Kentucky Rumbler gift shop and at Beech Bend Hall. All major food service locations, gift shops, and the ticket gate accept MasterCard, Visa and Discover.

Behavior & Conduct:

Beech Bend Park & Splash Lagoon are family parks. We do not allow alcoholic beverages, weapons, firearms (concealed or open), profanity or other speech that is considered rude or inflammatory, or obscene gestures. We do not allow running, line jumping, sitting on queue line fences, spitting, or throwing of objects. Tattoos that are considered vulgar or inflammatory must be covered. Riders must adhere to loose item policies of each ride.

Birthday Parties:

Beech Bend Park offers the ultimate Birthday Party Package. Party Package includes general admission plus all day unlimited rides, unlimited use of Splash Lagoon Water Park, Granny Jones’ Petting Farm, live entertainment, Gold Rush Golf and lunch served in your private party room. Please visit the Groups & Picnics section for more information.

Camping:

Beech Bend offers first class camping facilities within walking distance to the park, water park and racetracks. Bring your own tent or RV and stay right here at Beech Bend Park. Please see the Campground section for more information.

Catered Picnics:

Beech Bend Park & Splash Lagoon has great rates for catered picnics whether you are planning a corporate event, team picnic, family reunion, church outing or just a gathering of friends. Beech Bend features a full day of fun with discounted rates for groups as small as 15 to as big as 10,000. Plan a sun-filled day of non-stop fun for your employees or group members with all day admission including unlimited rides on more than three dozen attractions, Splash Lagoon Water Park, Gold Rush Golf, Petting Farm and Live Shows. No detail is overlooked for your group, from the moment your call to the moment you depart, we’ll have everything covered. Please visit the Groups & Picnics section for more information.

Dress Code:

Shoes, shorts/pants and a shirt are required for park admission and in all areas of Beech Bend Park. Swimsuit tops be must family-appropriate to be worn as a shirt. Proper, modest swimsuits (or plain shorts & shirt) are required in Splash Lagoon and swim diapers are required for untrained toddlers. Swimsuit cover-ups must not be see through. Beech Bend is a family park and does not allow clothing containing profanity, vulgar language, inflammatory language or graphics. Skate shoes, skate boards, and hover boards are not allowed. Tattoos that are considered vulgar or inflammatory must be covered.

First Aid:

First aid stations are located at the ticket gate and next to the WBKO entertainment stage. Please ask a park supervisor for needed assistance in locating or getting to the first aid stations.

Groups:

Beech Bend Park & Splash Lagoon has great rates for groups whether you are planning a corporate event, team picnic, family reunion, church outing or just a gathering of friends. Beech Bend features a full day of fun with discounted rates for groups as small as 15 to as big as 10,000. Plan a sun-filled day of non-stop fun for your employees or group members with all day admission including unlimited rides on more than three dozen attractions, Splash Lagoon Water Park, Gold Rush Golf, Petting Farm and Live Shows. Parking is free for all size vehicles, plus we offer free sunscreen and free tubes/mats for all guests. We take pride in having short wait times for attractions so you can spend your time on the rides, not standing in lines. Your tickets will be printed and ready when you arrive or we can ship tickets to you in advance. No detail is overlooked for your group, from the moment your call to the moment you depart, we’ll have everything covered. Please see our Groups & Picnics page for more details.

Height Requirements:

For guest safety, height and weight restrictions are strictly enforced on applicable rides and slides. Many attractions require a minimum or maximum height to ride. Some attractions also have maximum weight restrictions to ride. All guests must adhere to posted height and weight restrictions. Guests will be measured with their shoes on in Beech Bend Park with feet flat on the ground and measurement to the top of the head (not hair). Shoes may not alter the height by more than one inch. Guests will be measured with shoes off in Splash Lagoon. For a complete listing of height and weight restrictions – click here.

Lifeguards:

Splash Lagoon is staffed with professionally trained life guards. Lifeguards are certified by Ellis & Associates. Please note that we use a life-like, child-sized training mannequin for ongoing lifeguard training.

Life Jackets:

Complimentary life jackets are provided by park partner 95.1 WGGC radio. Life jackets are located in Splash Lagoon Water Park next to Tiki Island. Life jackets are available on a first come, first serve basis and come in infant, toddler, youth and adult sizes.

Lockers:

Keyless lockers are available on a first come, first serve basis underneath the Raging Rapids water slides. These lockers can be rented at kiosks next to the lockers and can be rented with cash or a credit card. These lockers come in three sizes, allow you to set your own code and access them as many times as you want. Locker rentals are $7 per day for a standard locker, $10 per day for a large locker and $14 per day for a jumbo locker. Additional keyed lockers may be rented in the ticket gate gift shop for $7 per day.

Lost and Found:

All items lost or found should be delivered to the Lost & Found office at the ticket gate. For items misplaced, please inquire at the Lost & Found office before leaving the park. If the lost item has not been turned in, a Lost Item report can be completed so that we may contact you if found later. Beech Bend Park & Splash Lagoon is not responsible for lost or stolen items.

Next Day Tickets:

For just $20 more you can turn your visit into twice the fun! Buy a “Two-Consecutive-Day” ticket and extend your fun. Second day ticket must be purchased during your first day’s visit. Purchase your second day ticket at any park ticket booth prior to park closing.

Nursing Mothers:

Nursing mothers are welcome to breastfeed in any area of our parks. Nursing moms are also welcome to use any of our air-conditioned First Aid facilities if a private area is desired.

Outside Food or Drinks:

Sorry, but coolers, food, drinks and picnic items may not be taken into the park. There is a picnic area outside the main ticket gate available on a first come, first serve basis for families and groups.

Parent Swap on Rides:

If parents want to ride an attraction that their child does not want to ride, they may utilize the “Parent Swap”. Both parents wait in line to ride with the child. One parent will ride while the other parent remains in line with the child, then they swap and the parent who has already ridden exits with the child while the second parent rides.

Pets:

Sorry, but pets are not allowed except for service animals. Service animals with proper identification should check in with the Guest Arrival Manager at the ticket gate.

Rain Policy:

Some rides and attractions will close temporarily during electrical storms, high winds, heavy rain or other severe weather conditions. As soon as conditions permit safe operation, these rides and attractions will re-open. Beech Bend Park does not issue refunds or rain checks due to inclement weather. We encourage you to wait out the rain by seeing a show at the WBKO Stage, by playing games at Gameland, or by visiting our indoor food court and arcade at Beech Bend Hall. Hour, rates and dates are subject to change without notice.

Racetracks:

Beech Bend Raceway Park hosts championship drag racing each week adjacent to the park. From weekly racing programs to multiple national events, Beech Bend Raceway can surely satisfy your need for speed! Beech Bend Raceway also features several stock car races in 2017. Please see the Dragstrip and Oval Track sections for more information.

Ride Closings during the Day:

Our goal is to have all rides operating every day of the season, but occasionally rides must close for a period of time for maintenance issues. If a ride is going to be closed for an entire day, that closing will be posted at the ticket gate. We apologize in advance for ride closings, but hope you will enjoy the numerous other rides and slides available in the parks.

Ride Closings at the End of the Day:

All ride operations cease at park closing time, some queue lines close prior to park closing to accommodate guests in line. All guests in line will be allowed to ride.

School Field Trips:

A field trip to Beech Bend Park & Splash Lagoon can be both an educational experience and a fun-filled day. Special discounted school group rates are available in early season. Please see our Groups & Picnics page for more details.

Smoking Policy:

Beech Bend Park & Splash Lagoon are non-smoking facilities. Smoking is permitted in designated smoking areas only. There are four designated smoking areas in the ride park and two designated smoking areas in Splash Lagoon. Smoking areas are denoted on the park map by a cigarette symbol.

Stroller Rentals:

Stroller rentals are available at the ticket gate gift shop. Our strollers are kid friendly and are designed to look like fire trucks, taxis, etc. and come complete with a steering wheel. Stroller rentals are $8 per day for a single stroller or $12 per day for a double stroller. We accept cash, traveler’s checks, MasterCard, VISA & Discover credit cards. Sorry, personal checks are not accepted.

Wheelchair and Scooter Rentals:

Wheelchair and electric scooters are available at the ticket gate gift shop. Wheelchair rentals are $8 per day and electric scooter rentals are $35 per day. Wheelchairs and scooters are rented on a first come, first serve basis. Scooter rentals require contracts and photo I.D. We accept cash, traveler’s checks, MasterCard, VISA & Discover credit cards. Sorry, personal checks are not accepted.

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